Whether you’re moving into a new home or just looking to switch providers in your current one, it can be difficult to choose among energy companies. How do you know which brands to trust? How can you be sure you’re getting the best deal? If you’re undecided about your options, here are just a few things to keep in mind as you choose an energy company.
Research Your Brands
Most cities have one or two “legacy brands” that have been a staple of the community for years. You shouldn’t feel obligated to sign up with these companies, however. Independent energy providers often have deals just as good, so you’ll definitely want to do your homework and not just pick the brand that your neighbors use.
Know Your Priorities
If you’re on a budget, you’ll want to find the most affordable providers in your area. If you live an eco-friendly life, you might want to pursue green energy options. Every homeowner will have different values in an energy provider, so make sure you know yours before you start shopping.
Examine Their Contracts
Do they want you to commit for a certain number of years? Do their special rates only apply for your first six months as a customer? What happens when you’re no longer under the umbrella of an introductory offer? Always read the fine print before signing on the dotted line; this is the only way to avoid unpleasant surprises on future bills.
Read Their Reviews
Previous customers are often the best way to get the measure of a company. If they’re complaining about the same things, the complaints probably have a degree of legitimacy. If they’re all praising the same things, the praise is probably for a reason. Do some research and figure out the general consensus on various energy companies.
Test Their Customer Service
Once you’ve found a brand that seems to be reputable, it’s time to test out that reputation for yourself. Give their hotline a call and see how you’re treated as a potential customer. Are you put on hold for a long time? Do you have contact with real humans or just an automated system? Do you feel valued for your business?
These are just a few things to consider as you shop around for your next utility company. It’s a big decision, so you shouldn’t make it lightly. Take your time, browse all your options and only make your final selection when you’re confident about your choice.