When your furnace goes bump in the night, the last thing you want to do is bring in an HVAC professional who doesn’t know their stuff. But how can you be sure you’re hiring the right people? What criteria should you use for selecting a repair company? Here are just three ideas for vetting them before allowing them access to your home.
1. Read Their Reviews
Start your search by reading the reviews of likely candidates. Not only will this ensure that you weed out the crooks, but you’ll also get an inside scoop on the accuracy of their estimates and the professionalism of their teams.
2. Check Their Credentials
Are they licensed by the state? Are they affiliated with any professional organizations like the National Association of Journeymen Linemen or the Air Conditioning Contractors of America? Don’t be afraid to ask for proof of paperwork if you doubt their qualifications.
3. Talk About Prices
Request a quote. Inquire about payment plans. Sit down with them and go through their contracts line by line. The money is coming directly out of your pocket, so if they’re going to charge you for parts, labor and insurance, you should know about it in advance. You might also want to ask them about liability and job warranties.
These are just three things to keep in mind when searching for HVAC specialists. Take your time and do it right. A working heater can mean the difference between life and death in the winter!